The fourth Virtual Risk Manager (VRM) Fleet Safety Benchmarking Forum held in the UK recently focused on comparing a mix of leading and lagging indicators.
In total, 17 fleets using VRM, representing over 170,000 drivers and 80,000 vehicles are involved in the VRM benchmarking program. These fleets have seen their three year claim rate reduce from 45% to 42% and costs falling from £588 per vehicle per annum to £475. In total this represents over £11 million in direct cost reductions to participants.
Participants also benchmarked on a number of lead indicators, including their online RoadRISK assessment outcomes, Driver and Vehicle Licensing Agency (DVLA) electronic licence check results and DriverINDEX scores. Participants averaged 71% compliance on their RoadRISK assessment, 49% on DVLA licence check completions and 75% on DriverINDEX use. Four per cent of participant drivers were identified as being at high or very risk on the RoadRISK assessment, 7% on their DVLA licence checks and 12% on their DriverINDEX score, which integrates all available risk data including claims, risk assessment, telemetry, tachograph, fuel and licence checks.
As well as the data, participants also focused on a number of key process based issues, including:
· Engaging drivers and managers to complete outstanding road safety activities.
· Using the DVLA electronic process to replace manual driver licence checks.
· Northern Ireland licence checks – via Driver and Vehicle Agency (DVA) - and other non-UK checks.
· Better and faster incident and near hit recording.
· Virtual RiskCOACH modules such as Eco Driving and Vehicle Safety Checks.
· Utilising the latest online RoadRISK assessment tools for buses, lift trucks and two-wheelers.
· Integrating external data into Virtual Risk Manager MIS.
The next face to face meeting in the UK will take place in October 2012, with the focus on good practice processes for driver recruitment, management and development.
Existing clients and partners interested in joining similar Global, North America, South America, European or Asia Pacific VRM Benchmarking Forums should also contact Dr Murray via www.virtualriskmanager.net